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MYOB Premier – “Payroll Incomplete..load your tax tables” 19.7 Compliance update and Tax Tables from earlier versions 19.5 or earlier

You keep getting the following message – “You must install the compliance update to change your version to v19.7 before you can load the new tax tables.”  Please go to the Help Menu > About Account Right screen.  If this screen doesn’t say 19.7, then you need to update immediately to be able to process payroll correctly.

If you are using 19.5 or before you will have to upgrade to 19.6 before you can run the 19.7 update.  You can also download the full installer for 19.7 in a .zip file, however, you have to uninstall the previous V19 installation before installing 19.7.

 You can download your update from one of the following 3 options:
 1) Help menu > Updates > Register for Updates (need just your Serial Number – from: Set Up>Company Details) then again Help menu > Updates > Check for Updates, wait for a window to appear, see if you get the Compliance green message, tick it and click “Instal” in the lower part of the screen

2) Enter your serial number at

3) Log into the self service portal at and go to My Products > My Downloads to download the correct update or installer.

If after you installed Account Right premier v19.7 and load tax table, tax table revision is 1/07/2012 but the following message keeps displaying:

MYOB Quickbooks Bookkeeping - MYOB Premier – 19.7 Compliance update and Tax Tables from earlier versions 19.5 or earlier

MYOB v19.7 & Earlier Versions

Are you getting – “The setup for payroll is incomplete. The next step is to load your tax tables.” with Premier?

If you are receiving this message, it means 1 of two things:

1) Not all of your computers are using v19.7, please make sure that each computer has v19.7 showing in the Help menu > About Account Right screen.

2) That on at least one of your computers, the user does not have Full Access to the C:\Premier19\ folder, and all files contained inside of it.  Please ensure that all users of Premier have sufficient user privileges for the installation folder, or consult with your IT support person to have sufficient privileges added to the relevant accounts.


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MYOB 2011 – Payroll Reports from Past Year


Man with queston mark

Client Questions

Client emailed – Just wanted to know is it possible to get a payroll activity summary for the last quarter even though you have closed off payroll for EOFY???? I have completed all other reports that our accountant wanted and he called and needs the payroll. I have the full year ones that you did but the system isn’t letting me change any dates to before 1/7/2012. Thanks.

Answer: I suspect he wants to check the last quarter to see what PAYG and Super is due – I thought we did those?

The MYOB usually lets you get the Payroll Summary for the previous year – try once more –

If it still won’t let you, then the Payroll back-up we saved in the YE12 folder will need to be opened – go to open MYOB – if already open, go >File >Open (the current file will want to close – probably ask for a backup – if that is a preset  preference), then browse to the YE12 folder we created, change the file type at the bottom to “All Files”, find the and open it, then MYOB should say that the restored file will be saved in ..… and should be ok where it says (make a note what folder) > once open, go to reports and get the Payroll Activity Summary report wanted.


Quickbooks – Printing Payslips or Paycheques – What if paycheques are missing in the print screen?

Quickbooks – Printing Payslips or Paycheques – What if paycheques are missing in the print screen?

What if paycheques are missing in the print screen?

After the pay run, you get a screen that offers the choice to print Paycheques or Payslips. Usually the Payslips are the most popular and appropriate – but if you wanted to print Payslips, sometimes there is nothing in the window that opens! If that happens, you can close the window, and go back to the Transactions tab and click Paycheques on the left side to get a list on the right – double-click a transaction and print the Paycheque from it.

Or go to the Employee tab and click the employee required. On the right side are listed the transactions, and the Print icon at the top allows you to choose to print Paycheques or Payslips.

To email a Payslip(s) go to the Employee tab and click the employee required. On the right side are listed the transactions, and the Print icon at the top allows you to choose to email a Payslip.

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MYOB – Upgrade and the New ATO Payroll Tax Tables for Year 2012-2013

MYOB Quickbooks Bookkeeping - MYOB Upgrade and the New ATO Payroll Tax Tables for Year 2012-2013

MYOB Upgrade tax tables

New Payroll Tax TablesAccountRight Standard or Plus version 19 with MYOB Cover, you’ll have a choice at June 30 between upgrading to the new generation of AccountRight software, or simply installing new payroll tax tables. Look for the notice within the software, or register for notifications via the Help then Updates in your MYOB.

ATO Tax TablesATO website says the new tables will be available Monday 25 June. You can download, save a copy or get printed copies from ATO offices, or some newsagents.

No MYOB Cover? You won’t be able to purchase payroll tax tables separately from MYOB. However third party tables are available, which I have tested against the ATO tables and work perfectly for me and several of our clients. To get more details and purchase for $58 – find out HERE.

Premier Upgrade DelayThe software upgrade to the new generation of AccountRight Premier has been delayed again, due 2013.

Next MYOB Service PackIf you have already upgraded to the new generation of AccountRight Standard or Plus 2011, the new service pack 4 is out now, and deals with a few more bugs and speed improvements.

M-Powered Services M-Powered Services are still not available in the upgrade.

Thinking to upgrade?

Goodnews is that the service packs have increased the speed of AccountRight significantly, and dealt with many of the more bugs as well.

Badnews is that the speed is still slower than AccountRight version 19 – and indeed, because this is an SQL product, the new generation of AccountRight will probably always run a bit slower than version 19 used to.

Speed ImprovementsDepends primarily on the processing speed and RAM on your computer, but also on the size of your company file and how many transactions you record daily. If you’re using an old computer, I’d definitely give the upgrade a miss. If you’re using a relatively new computer with some grunt and you already subscribe to MYOB Cover, we advise you install the new software and test speed using the Clearwater demonstration file. Enter a couple of transactions, and if this works OK, upgrade your company file, and try the speed with a few transactions in your own file. If the speed is good, then continue. If you’re unhappy with the speed, even if you recorded a few transactions, close the upgrade and return to AccountRight version 19.

If you require assistance, give us a call! 0407 361 596 Aust (overseas drop 0 and add +61). We are here to help!

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MYOB crashed while I did payroll – how do I check if I lost pay-cheques?

MYOB Quickbooks Bookkeeping

Bookkeeping Help

Client called and had MYOB Account Right Plus crash (there were other computer problems in the office too). She wondered if she had lost her paycheques, and could she still get a session report?

Answer – if you have got to the step in the payroll Process where you create an electronic file or print pay cheques or payslips, then the transactions were already saved/recorded.

To find them, go to the Payroll command centre > Find Transactions, or Transaction Journal, check the dates, scroll down to find them.

Session Reports will only be available BEFORE the file is closed – so usually the info is lost when you re-open MYOB.

More Help can be found at

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MYOB – Quickbooks – Tax Threshold and Leave Loading – which do I use?

Client emailed with the following query –

MYOB Quickbooks Bookkeeping

Bookkeeping Help

I am confused – 

Does a Tax-Free Threshold + Leave Loading apply to a full time employee who is entitled to annual leave + personal leave loading?

 As opposed to a Tax-Free Threshold + No Leave Loading? Does No L Loading apply to casual staff who are not entitled to annual & personal leave?

 I just noticed the No Leave Loading in the MYOB Tax rate lists as I was manually calculating a PAYG from the ATO tax tables. When I referred back to another employee tax rate, she is classified as + leave loading. But so are casuals. Can you help?

Explanation –

Leave loading is 17.5% ONTOP of annual leave (was introduced in the war time to average what a worker got in overtime, so they received similar while on holidays)

Whether you select a threshold with or without the leave loading depends on the Modern Award.

And it applies to part-time and full-timers, NOT casuals at all.

As I recall, leave loading was in the Retail Award – so YES – ” a Tax-Free Threshold + Leave Loading apply to a full time employee who is entitled to annual leave + personal leave” (there is no personal leave loading)

If the award did not enforce/include leave loading, you would select Tax-Free Threshold + No Leave Loading

All your staff will be Tax-Free Threshold + Leave Loading

For Casuals, you just don’t tick on the Leave and Leave-Loading Categories in their payroll set up, at all – they don’t apply, and the correct tax rate should be calculated.

For more on leave loading, see

Explaining Annual Leave Loading – what is it?

Employee Leaving or Terminated – Unused Leave

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Explaining Annual Leave Loading – what is it?

Q – Client Bianca asked – are you able to explain to me what ‘Annual LEAVE LOADINGS’ are?

Our Building Design organisation has sent me an email this morning advising:

Annual Leave loading – Members will be aware that employee draftspersons are covered under the Manufacturing and Associated Industries Award 2010. As you gear up for preparing holiday pay for your employee draftspersons, we remind you that this award includes a 17.5% annual leave loading as part of the employment conditions for permanent employees covered under the Award. Members who have any queries about this Award or its provisions should contact Fair Work Australia on 1300 799 675, Monday-Friday, between the hours of 9am-5pm.

Can you please help me with what I have to do with the guys annual leave??

A – Leave Loading is paid WHEN an employee takes Annual Leave/Holiday, is 17.5% of the gross annual leave amount (usually the normal wage for the week) ON TOP OF the gross annual leave. Tax is calculated and taken out automatically by MYOB. So the employees get more for their holidays, 17.5% more pay.

Many awards have it – it started back in World War 2 times, and was to allow for the average overtime workers did on normal weeks. Many employer groups have tried to have it removed, but it’s still here 50+ years later!