MYOB – Logo disappears when you email – How to fix if the logo on the invoices doesn’t appear?

September 29, 2014 by Account keeping plus (Business accounting software 2 Comments

MYOB – Logo disappears when you email – How to fix if the logo on the invoices doesn’t appear?

On Linked-in, had a question from Sam Naidu DFP, MCom, FIPA, FCIS, FGIA – How do you fix if the logo on the invoices doesn’t appear on invoices when you email?

Hi Sam – if the logo doesn’t appear on the Invoice (or other templates), it means QuickTime is missing on the PC. It is required with MYOB templates. It will be on the install disk, or get a FREE copy from here – http://support.apple.com/kb/DL837

Click Download, follow the prompts > Save – wait until complete > Run > Next > Yes > Typical > Tick off the 2 options for icon and auto updates > Install Allow Install > Finish > No Thanks to upgrade to Quick Time Pro.

To test it – Generate a form and email to yourself, see if the PDF has the logo now. Let me know if you need more help! Thanks for asking – Paul

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