Client emailed asking how they could enter extra customer payments when they want to keep in credit with them. As a beginner, they wanted to know how to do the bookkeeping in MYOB. They have a few customers that like to keep paying money to have credit on their accounts for future work.
How do you enter these payments so they appear on the customer’s account as a credit?
Solution – When you receive the customer payment, tick to include the closed sales and apply the amount to the last closed sale. You will get a warning that this will create a credit memo, say okay and the credit will then show in your accounts receivable against the customer for you to apply when you next invoice them. When I do monthly statements, the extra customer payments also show if you create an Activity Statement or Invoice Statement and send to clients – that way they show they are keeping credit with me. Try it and let us know how you go!
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