MYOB – “DataException” Error in Payroll in Account Right Plus 2012

MYOB – “DataException” Error in Payroll in Account Right Plus 2012

 

MYOB has prepared an explanation and a special tool to help resolve this issue.

 

Get the tool (further down under “Disclaimer” at http://myobaustralia.custhelp.com/app/answers/detail/a_id/34916  

Note: This repair tool should only be used if the above DataException error occurs when processing, editing, or deleting a payroll transaction.

The steps they give are –

To run the repair tool, complete the following:

1. Right-click the file attached to the bottom of this support note (AccountRight Payroll Data Exception Repair Tool.zip) and choose to save it to your Desktop.
2. Double-click the downloaded file. The contents of the ZIP file will be displayed.
3. Double-click the file AccountRight Payroll Data Exception Repair.exe.
4. Click Yes (or Run) to the displayed warning. The AccountRight Data Exception Repair Tool will launch.
5. Click Browse and navigate to the location of your company file. By default this will be in the following location:
6. Windows Vista, 7 or 8: C:\Users\Public\Public Documents\MYOB\My AccountRight Files
   Windows XP: C:\Documents and Settings\All Users\Shared Documents\MYOB\My AccountRight Files
   Note: If you have moved the location of your AccountRight library, navigate to this location instead.
7. Click your company file then click Open.
   Click Repair.