Client Question
Client: While installing the new version, I clicked install and got:
“Set Up has detected that this system should be re-started before installing. You must restart your computer before you can install quickbooks.” I click > OK > Setup is not complete > Quickbooks could not be installed > Cancelling setup.
Solution: A possible solution is to follow the steps below:
1. From the Windows Start, choose Run…
2. Type in msconfig and click OK
3. A System Configuration Utility window will appear
4. From the General tab, choose Selective Startup
5. Untick all the options except for Load System Services
6. Click Apply > OK
7. A message will appear saying you must restart your computer for the changes to take effect – Click Restart
You should now be able to install your Quickbooks successfully.
August 12, 2016 at 4:39 am
I have tried this many times, and I still get the same error message. I removed all instances of “intuit” from the registry, and still can not get past this error. What else can I do?
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August 19, 2016 at 8:53 am
Hi Mike thanks for your query – it’s getting technical then – have you spoken to support in your country/area?
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August 19, 2016 at 9:35 pm
I appreciate the reply. No, I have not spoken to tech support. I took the easy way out and upgraded to the latest version. I don’t like it as much, but it works. :o) Thanks!
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