Quickbooks – Set Up has detected that this system should be re-started before installing – I did restart, but still get the error – what now?

 

Client Question

Client: While installing the new version, I clicked install and got:
“Set Up has detected that this system should be re-started before installing. You must restart your computer before you can install quickbooks.” I click > OK > Setup is not complete > Quickbooks could not be installed > Cancelling setup.

Solution: A possible solution is to follow the steps below:

1. From the Windows Start, choose Run…
2. Type in msconfig and click OK
3. A System Configuration Utility window will appear
4. From the General tab, choose Selective Startup
5. Untick all the options except for Load System Services
6. Click Apply > OK
7. A message will appear saying you must restart your computer for the changes to take effect – Click Restart

You should now be able to install your Quickbooks successfully.