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MYOB crashed while I did payroll – how do I check if I lost pay-cheques?

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MYOB Quickbooks Bookkeeping

Bookkeeping Help

Client called and had MYOB Account Right Plus crash (there were other computer problems in the office too). She wondered if she had lost her paycheques, and could she still get a session report?

Answer – if you have got to the step in the payroll Process where you create an electronic file or print pay cheques or payslips, then the transactions were already saved/recorded.

To find them, go to the Payroll command centre > Find Transactions, or Transaction Journal, check the dates, scroll down to find them.

Session Reports will only be available BEFORE the file is closed – so usually the info is lost when you re-open MYOB.

More Help can be found at http://myob.com.au/business/customer-service-support-1258090781438

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Author: accountkeepingplus

Administration, bookkeeping and compliance for small business, and Self-Managed Super Funds (SMSF) Training, trouble-shooting, or we can do the books and payroll for you! Self Managed Superannuation Fund Service Provider, Free support MYOB Certified Consultant, Reckon/QuickBooks Professional Partner.

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